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Practical answers for your workspace. Find a guide, resolve a setup issue, or continue with Chronicle support.

Direct Support Channels24h SLA

Prefer email? Write directly to support@chronicles.systems

Knowledge base

Chronicle › Getting Started › Businesses

Managing several business locations under a single login email.

Remediation Steps & Verification

Open the Business switcher in the dashboard top bar and pick the business you want to work in.
To add one, choose 'Add business' and enter the business name, industry, and timezone.
Complete the new business's setup. Phone service needs an available line; WhatsApp and calendar access need your authorization.

ACCOUNT_BUSINESS_SWITCHSeverity: P3 Routine

Chronicle › Account › Sign-in

The dashboard sends you back to the sign-in page after a period away or when opening it in a new tab.

Chronicle › Telephony › Carrier Call Forwarding

Connecting an existing salon or business phone line to Chronicle AI receptionist without porting numbers.

Chronicle › Support › Voice Questions

Recording a support question when the browser does not detect the microphone or permission was denied.

Chat with Chronicle's support assistant.

Record a question and continue in the same support conversation.

Our support team and assistants are here to help your workspace run smoothly.