AI Front Desk for Med Spas, Aesthetics & Salons

Turn Instagram, WhatsApp, and after-hours phone inquiries into booked appointments.

Chronicle answers treatment prep and pricing FAQs from your approved menu, checks Cal.com availability, enforces deposit and cancellation policies, and routes custom package requests to your manager.

Illustrative unit economics

One booked aesthetics consult or treatment package ($250–$1,200) covers months of Chronicle.

Market footprint

Built for 84,176 US beauty & aesthetics establishments (Census CBP) and 1,122,405 EU-27 beauty enterprises (Eurostat).

Inbound WhatsApp & Voice • 9:15 PMIllustrative call + Human Gate

How Chronicle handles an inbound med spas & salons inquiry

01 · Inbound caller

“Hi! Do you have any openings this Friday afternoon for a HydraFacial and lip flip consultation?”

02 · Chronicle AI Front Desk (First-line AI disclosure included)

“I’m the AI concierge for Lumina Aesthetics. I see 2:30 PM and 4:00 PM open this Friday—I can hold 2:30 PM right now for our clinical coordinator to confirm and send you our pre-treatment checklist.”

03 · Owner Control · Human Approval Gate

requires_approval

Human Approval Gate: Friday 2:30 PM combo consult held for provider review.

→ WhatsApp / SMS confirmation with 24-hour cancellation policy.

01 / Pre-loaded 1-click services

Included in the Med Spas & Salons preset

Skip typing from scratch. Starting with this preset pre-populates your operating brief with these services, default hours, and safety rules:

  • Aesthetic injectable & skin consultation
  • HydraFacial & clinical peel appointment
  • Laser hair removal session
  • Cut, color & blowout booking
  • Bridal & group booking inquiry
Pre-load Med Spas & Salons brief in 1 click →
A welcoming service-business reception with a cream telephone, appointment cards, folded peach towel, and blue tray.

02 / Operational edge

Why med spas, aesthetics & salons switch from answering services to Chronicle.

Every inbound call, SMS, WhatsApp message, and web chat stays in one chronological thread—governed by your operating brief and human approval gates.

01Med Spas & Salons

Omnichannel for clients who prefer WhatsApp & SMS over phone calls

Unlike voice-only bots, Chronicle handles phone calls, WhatsApp, SMS, email, and web chat under one flat subscription.

02Med Spas & Salons

Never misquote menu prices or clinical contraindications

Chronicle answers strictly from your published service menu and escalates medical eligibility questions to your practitioner.

03Med Spas & Salons

Protect your calendar from no-shows

Require human approval for high-value multi-hour blocks while letting routine consults flow straight into your schedule.

03 / Questions & answers

Common questions for med spas & salons.

Straight answers on safety boundaries, call forwarding, and flat-rate capacity before you launch.

Q1Policy & setup
Can clients message us on WhatsApp and SMS as well as calling?
Yes—Chronicle unifies Voice, WhatsApp, SMS, Email, and Web Chat in a single inbox.
Q2Policy & setup
Will the AI ever invent discounts or package prices?
Never. Price exceptions and custom bundles are governed by your Human Approval Gate.
Q3Policy & setup
Can we customize the tone to match a luxury clinic or studio?
Yes. Choose Friendly, Professional, or Direct tone in onboarding and customize your greeting and service menu.

1-click industry onboarding

Launch your med spas & salons front desk today.

Start with pre-loaded med spas & salons services, operating hours, and Human Approval Gate defaults on Handler ($99/mo flat).