AI Front Desk for Plumbing & HVAC Contractors

Catch every burst pipe and AC outage while your techs are on the tools.

Chronicle answers inbound calls in under a second, triages emergency dispatch vs. routine tune-ups, requests photos over WhatsApp or SMS, and holds dispatch promises behind your Human Approval Gate.

Launch with Plumbers & HVAC preset →Compare plans ($99/mo flat)

Illustrative unit economics

One saved emergency dispatch ($350–$1,200 ticket) pays for 4–12 months of Handler.

Market footprint

Built for the 111,207 US employer plumbing/HVAC establishments (Census CBP) and 416,258 EU-27 enterprises (Eurostat).

Inbound caller • 7:42 AMIllustrative call + Human Gate

How Chronicle handles an inbound plumbers & hvac inquiry

01 · Inbound caller

“Water is pooling under our water heater in the basement—can someone come out this morning?”

02 · Chronicle AI Front Desk (First-line AI disclosure included)

“I’m Chronicle, the AI assistant for Apex Plumbing & Heating. I can flag this for morning emergency dispatch right now—what’s the street address, and can I text you a link to reply with a photo of the valve?”

03 · Owner Control · Human Approval Gate

requires_approval

Human Approval Gate: Emergency dispatch window (9:30 AM) + $149 diagnostic fee held for 1-tap owner approval before confirming.

→ SMS & WhatsApp link sent automatically for equipment photo upload.

01 / Pre-loaded 1-click services

Included in the Plumbers & HVAC preset

Skip typing from scratch. Starting with this preset pre-populates your operating brief with these services, default hours, and safety rules:

Emergency leak & burst pipe dispatch
Water heater repair & replacement
AC & furnace diagnostic visit
Seasonal HVAC tune-up
Drain clearing & camera inspection

Pre-load Plumbers & HVAC brief in 1 click →

A welcoming service-business reception with a cream telephone, appointment cards, folded peach towel, and blue tray.

02 / Operational edge

Why plumbing & hvac switch from answering services to Chronicle.

Every inbound call, SMS, WhatsApp message, and web chat stays in one chronological thread—governed by your operating brief and human approval gates.

01Plumbers & HVAC

Stop losing jobs to the next contractor on Google

Homeowners with an active leak rarely leave voicemails. Chronicle answers live 24/7, captures address and urgency, and keeps the caller engaged while your crew finishes the current job.

02Plumbers & HVAC

Human Approval Gate before dispatch commitments

Unlike autonomous bots that over-promise arrival windows or quote wrong flat rates, Chronicle drafts the booking or dispatch promise and waits for your 1-tap approval.

03Plumbers & HVAC

Voice + SMS + WhatsApp photo intake in one thread

Ask callers to text a photo of their rating plate, breaker panel, or leak directly into the same Chronicle customer timeline—included at $0 extra.

03 / Questions & answers

Common questions for plumbers & hvac.

Straight answers on safety boundaries, call forwarding, and flat-rate capacity before you launch.

Can Chronicle distinguish a true emergency from a routine estimate?: Yes. Your operating brief defines emergency keywords (active leak, no heat below freezing, gas smell escalation) vs. routine maintenance so urgent jobs trigger an immediate operator alert.
Do spam calls from warranty telemarketers count against my bill?: Never. Chronicle uses flat fair-use pricing ($99/mo or $82.50/mo annual on Handler) with zero per-call or per-minute overage meters.
How fast can I configure my plumbing or HVAC services?: Click 'Launch with Plumbing & HVAC preset' below—your services, hours, and starter FAQs pre-load in one click.

1-click industry onboarding

Launch your plumbers & hvac front desk today.

Start with pre-loaded plumbers & hvac services, operating hours, and Human Approval Gate defaults on Handler ($99/mo flat).

Launch with Plumbers & HVAC preset Compare plans