Your front desk. On the job, around the clock.
A 24/7 AI employee for calls, messages and bookings. Chronicle follows your business rules, checks your calendar and leaves the decisions that need you in your hands.
- PhoneService visit request11:42 pm · Availability checked before a slot was offeredChronicleBooked
- WhatsAppOpening hours on Sunday12:18 am · Answered from your business notesChronicleAnswered
- EmailRefund for invoice 48212:06 am · Outside your rules, held for your approvalYouWaiting for you
- Web chatNew customer, first visit4:35 am · Contact details and request capturedChronicleCaptured
- PhoneCaller asked for the owner6:10 am · Callback requested with context ready for youYouCallback queued
Works where your customers already reach you.
- PhoneAnswers the numbers you connect
- SMSReplies and sends confirmations
- WhatsAppAnswers from your business notes
- EmailKeeps one thread per customer
- Web chatCaptures new enquiries
- Google CalendarChecks live availability
- Cal.comBooks into your calendar
Everything sorted before you look up.
Each conversation ends in an outcome: booked, answered, handed over, or waiting for your decision. Try a call, a booking, a message and an approval below.
Elena Rostova
+1 (415) 555-0142 · Inbound
Dr. Martinez · Tomorrow at 9:30 AM · SMS confirmation sent
Whoever picks up today, picks up less.
Pick the person who answers the phone at your business. Each view shows what Chronicle handles for them and what stays with them.
Stop answering the phone between jobs.
Calls, messages, and booking requests are handled while you work. You see what happened when you look up.
- Answers calls and messages on connected channels
- Books into your connected calendar
- Keeps every conversation in one chronology
Refunds, discounts, and anything outside your rules wait for you.
The busywork, handled. The judgement, yours.
Four jobs a front desk does all day, and the record that shows how each one was done.
Voice & Telephony
Every call picked up.
Inbound answering on the numbers you connect, including emergency triage and after-hours coverage.
Voice channel24/7 triage routingCaller · Elena Rostova · Emergency dentalRing 1 · 00:18Calendar Sync
Straight into calendar.
Checks live availability in Google Calendar or Cal.com before offering an appointment to callers.
Calendar integrationDirect slot reservationThu 9:30 AM held · Dr. MartinezCal.com · SyncedUnified Inbox
One thread per customer.
SMS, WhatsApp, email, and website chat consolidated into a single chronological customer record.
Omnichannel threadSMS · WhatsApp · Email3 touchpoints merged into 1 chronologyNo duplicate ticketsSafety Guardrails
Your rules hold.
Anything outside your limits pauses for human review before any commitment is booked or confirmed.
Human review gatePolicy threshold checkInvoice #4821 refund > $150 · Held for ownerAwaiting approvalAudit record
Every decision is written down: what was asked, what was checked, and what happened next.
- Inbound inquiry
- Calendar checked
- Booking confirmed